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Purchasing Information for Health Care Professionals
- Authorized staff members may order by mail, phone, fax or email with a Purchase Order Number.
- TERMS - NET 30 DAYS! Or pay by Credit Card when you order..
- Give us your customer number if you have ordered from us before.
- The 3- letter, 3-digit number is found just under the words "BILLED TO:" on our invoices and packing slips.
- Order by catalog number, description, color and size, if a choice.
- If billing must be on your forms, send them with your order so we can do all the paperwork at once.
- If another agency is to pay for your order, we need their confirmation - purchase order number or letterhead order.
- Include a phone or fax # in case we have questions.
Note: If a patient/client will be paying us, it is an INDIVIDUAL order, even if placed by a staff member. Instructions are located in Purchasing Information for Individuals.
We will be happy to try to help with any questions, problems or special needs.
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We cannot bill instruments to individuals. A Speech Pathologist helping a patient order must include a check or credit card number.
See Purchasing Information for Individuals for details on individual orders, Medicare, sources of financial help, etc.
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If you teach a patient to use an instrument that he/she will take home, please remember to teach maintenance and care also. Send our instructions and purchase information home with the instrument. Advise the user to keep them handy to check any problems in operation and to order replacement supplies.
IF YOU HAVE INSTRUMENTS FOR WHICH THE INSTRUCTIONS HAVE BEEN LOST, ASK US FOR MORE - NO CHARGE!
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Agency, Institution, Professional & Organization Orders
Submit written orders or loan requests on letterhead or P.O. form. Be sure to specify shipping address, billing address and whether the bill should be included in the package or sent separately.
We are happy to give phone information and accept phone orders (weekdays 9am to 4:30pm Eastern).
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